alone

[lizziebelle]

Ms. Diane is out sick today, so I am all alone at the salt mines. Nice boss lady covered for me so I could go to lunch, and I snagged the W magazine that was hanging out in the kitchen for later perusal.

I have a piece of advice for potential customers: if you want good customer service, don't insult me or my newspaper, or compare it unfavorably to other newspapers. Really, just don't. I almost didn't call this dude back, because he was so condescending. Then he called back, and was even more condescending. Honey, I don't need the 2% of the small amount your ad will cost. Don't be a jerk.

And he wasn't the only one. I was actually relieved that another customer is stopping his ad; every time he calls, it's a drama. I think we'll still make it as a company without your twenty bucks a week, buster. Yeah, yeah, go spend three times as much on that other paper. I'm sure you'll get *plenty* of calls. No, I don't really care that the other handyman ads don't have a license number in them. I'm not required to ask for one. No, this isn't Florida. Why don't you go back there, then? That's a good boy.

Sigh... it's a good thing I have dark chocolate M&Ms!

Comments

[ami-1.livejournal.com]

I hope you have a relaxing and quiet evening.

(What other newspaper could you have possibly been referring to?)

: )

[lizziebelle.livejournal.com]

Thanks!

Heh, could it be... yours? Could be!

[ami-1.livejournal.com]

Sat night 2 people from 2 different newspapers were discussing newspaper related issues. I just can't seem to get away from it! ACK!

And now even from my dear Lizziebelle. ; )

[lizziebelle.livejournal.com]

It's hard not to talk shop. The funny thing is, my sister works for a newspaper, too! She's a reporter for her hometown paper. We compare notes. ;)